Introducing the new look BMSI. Read about it here.
Support Services

Reliable Onsite Support, 24/7/365

Our 24/7 Onsite Support ensures uninterrupted functionality of your building energy management system. With nationwide coverage and rapid deployment, our expert engineers are always ready to resolve issues swiftly, including emergency callouts.

Reliable Onsite Support, 24/7/365

Comprehensive support services, delivered from day one

Mobilisation and implementation of a contract is the base for ensuring all our promises are kept and exceeded wherever possible. Here at BMSI we understand that great service starts from day one.

01
OnSite

Site Attendance

At BMSI we pride ourselves on the quality of our onsite engineering team. Our engineers are technically qualified and highly trained to provide high-level BeMS maintenance, support and customer service to our client base.

Within your contract, we will strive to provide continuity of engineers to develop further contract-specific knowledge and build a better relationship with the site. We will ensure our engineers are kept up to date with new releases of technology and innovation plus provide full back of house support with regards to access coordination, administration and schedule planning.

Make informed decisions
02
ReActive Onsite

24/7 Site Attendance for Callouts

Our 24/7/365 call-out cover gives peace of mind for any emergencies that may occur on-site. Each Region has trained engineers available when needed. The call out facility has unlimited use, but each visit will be chargeable at the agreed rates.

Best endeavours or next working day

Full report produced

Recommendations & quotations submitted as required

Escalation to operations manager if needed

Take charge of your building today

Benefits

Skilled engineers with site knowledge

Planned system backup & PPM schedule

Detailed reports issued

Resilience & fall-back strategy

Regular onsite customer meetings

Take charge of your building today

Get in touch with our team today to learn more about how BMSI can help your building on its path to sustainability.

Life at BMSI
Recent Projects

We combine service excellence with tailored solutions to deliver real value for our clients

Blog

Recent News

5 min read
April 29, 2024

Introducing the New Look BMSI

After careful consideration and a lot of hard work, we’re proud to introduce our rebranded identity, complete with a new logo, website, and messaging that truly reflects our mission and values.
5 min read
April 25, 2024

BMSI Supports Stress Awareness Month with Employee Well-Being Initiatives

Throughout April, BMSI has been actively participating in Stress Awareness Month, focusing on promoting well-being in the workplace and supporting our team members. Here's a recap of the initiatives we undertake here at BMSI to combat stress and foster a positive work environment.
5 min read
April 23, 2024

BMSI Office Bake-Off Supports Charity Marathon Runner

In a heartwarming display of camaraderie, the Warrington office recently whipped up a storm with a bake-off event aimed at supporting their colleague, Ben, who took on the London Marathon in aid of Children with Cancer UK.