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SUPPORT

Your support partner
As a leading, independent provider of BEMS, we support some of the largest installations in the country.

We provide our customers with a dedicated suite of support services, to help make their buildings smarter.

BENEFITS

•  Strong geographical UK presence

•  Exceptional experience in delivering BEMS Technical and Energy solutions

•  Established network with 24/7/365 multi-site support

•  A dedicated Contract Account Manager

•  Fully integrated and tailored Maintenance and Energy Management solutions

•  Best practice BEMS planned maintenance and support services

Energy and Controls Centre (ECC) Services

Our Energy & Control Centre (ECC) enables us to offer an extensive suite of remote energy management and BEMS control services.
Our ECC services provide a full lifecycle service and create a holistic view of our customers’ energy efficiency. We focus on the acquisition, analysis and presentation of energy and building controls data from a variety of sources, using our in-house software platform, MEDIC.

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MEDIC – Redefining Energy Management

Web-based energy management
MEDIC, our web-based energy management platform, enables users to access real-time and historic energy, BEMS and environmental data.

Our interactive, browser-based user interface means that MEDIC can be used to manage and analyse data, build and schedule reports and configure notifications. MEDIC is a flexible, scalable solution, suitable for multi-site, multi-utility, corporate customers as well as standalone, single-site installations. The key functionality of MEDIC lies in the management and presentation of data.

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Training and Learning

We provide flexible, tailored and effective training programmes for a wide range of BEMS control systems.

Our trainers offer bespoke courses on a variety of topics (such as operator awareness for BEMS users and controls theory for staff new to the industry), either on-site or at our training centre.